Why findings need owners
A deep scan can open dozens of stable rule ids. Without a board, “fix CSP” becomes a chat message with no status. AuditHQ’s ticket board (Pro and company, per-project opt-in) syncs open findings into todo / in progress / done with assignees and comments.
Company viewers who are assigned a project get ticket read and write on that board — so delivery teams can move work without a full admin seat on every project.
Sync behaviour that protects active work
Todo tickets can auto-close when a later audit no longer reports the finding and that scan family actually ran. In-progress tickets stay open with a note that the audit no longer sees the issue — so mid-flight work does not vanish on a shallow or partial run.
Unknown families and scorecard-only audits do not mass-close the board. That keeps Jira exports and weekly Monday summaries trustworthy.
Clean CSV for client imports
Export from the project ticket board produces a Jira-oriented CSV. The Labels column uses section tags only (for example SEO-crawl or Security) — not an AuditHQ brand token — so client projects stay clean.
Open My tickets across projects for your assignments, then use Open project or Ticket board buttons to jump straight into the right workspace.